SenseShield/Virbox LM Privacy Policy

SenseShield and affiliated Virbox Website, Virbox LM Platform provides Software Copyright Protection and Licensing Service to Software developer (ISV, Independent Software Vendors). Senseshield/Virbox LM has no directly business relationship and connection with software developer's clients (end user) and will not collect end user personal information directly.

If you are Senseshield Customer or Users (include Trial users) of Virbox LM, you must agree and accept Terms of Use, Online Subscription Agreement and Privacy Policy to our website and Virbox LM, before you use this website and associate Virbox LM website and service.

If you do not agree with this policy, please do not use Senseshield Software products and License entitlement Service and provide Senseshield and Virbox LM with your contact and other business and personal information.

At Senseshield, including its affiliates, we respect and protect our customer or users' privacy. This policy describes why and how we collect, use, transfer, retain, secure, and disclose your Personal Information and Data, how you can control its use, and describes our practices regarding information collected from the Senseshield & Virbox websites that link or refer to this Policy (such as Senseshield and Virbox websites, computer or mobile software applications, social media pages and your account information registered in Virbox LM, as well as through offline sales and marketing activities). Our products or services may contain links to other companies’ websites and services that have privacy policies of their own. We are not responsible for the privacy practices of others and we recommend you read their privacy notices.

Why Do We Collect Information and Data

Senseshield may collect and use your personal information and other non personally information for following purposes: Account Setup in Virbox LM website and related order fulfillment and provide you with our Virbox products and License services, to process your requests or as otherwise may be necessary to perform the agreement between you (as Software Developer) and Senseshield, or the agreement between you (as end user) and Senseshield's Customer (as Software developer) which provide their Software product and grant a license to you. Thus you can download software product and service which ensure the functionality and security of products and services provide to you,such as License Activation, Verification and technical support and so on.

Fulfillment Deliver and Managing Virbox software copyright & IP protection and license services. We also use personal information and data and non personal information to fulfill, deliver, manage and improve Virbox Software copyright&IP Protection and License services. Such as License issue, verification, binding and activation, license update/upgrade, and provide the Analysis and Statistic  Report Service to our Customer's software product as per their directly instruction or as a part of service provide to them. These analysis report information or other information will be collected and consolidated into Anonymous information for further analysis and service improvement.

Communicating with you(Software developer): Senseshield may use your personal information to communicate with you, for example to inform you that our products have latest version need to be upgrade or to send you critical notice and other such information relating to our products or services and to contact you for customer care related purposes.

Marketing, advertising and making recommendations: Contacting you with your consent; sending you information about the products and services that may interest you; inviting you to participate in promotion we may offer to you. IF YOU DON'T WANT TO RECEIVE SUCH KIND OF INFORMATION, YOU CAN OPT OUT OF RECEIVING SUCH INFORMATION AT ANY TIME.

We may use your personal information to personalize our offering and to provide you with more relevant services, for example, to make recommendations and to display customized content and advertising in our services. This may include displaying Senseshield and third party content.

What Kinds of Information and data Do We Collect?

Information and Data we collect includes personal information and other information:

Personal information means any information that can be used to identify a natural person. Such information is provided to Senseshield directly by you when you register in Virbox or Virbox LM website to setup a Virbox account or register to participate in an marketing survey, or Product and License Service promotions, or when you submit your information to Virbox Website/Cloud for any other reason. From time to time, We also receives personal information from our business partners and Our customer (third party software vendors which provide their Software product by use of Virbox LM License Entitlement Service to their customer). Senseshield only uses such information for business purpose such as license entitlement process, track software download, license validation and activation, and payment process, etc.

Personal Information may included:

For software developer, Developer Name, working email, phone or mobile, company name and zipcode or other physical address, or other contact information, country, time zone, payment information such as credit card number or PayPal information, when we provide software copyright and IP protection and license service as you requested. Credit card information are used only for processing payments and are not used for any other purposes.

For Software end user (The customer of the software developer who use Virbox LM Service), following machine information may be included to fulfill license service agreement with VIrbox Customer, Software developer: License binding, verification, License activation (may or may not contain personal data):

  • Hostname of the machine (hashed);
  • Hardware fingerprint of the machine by using various hardware components for license binding to hardware;
  • IP address of the machine;

Non Personal Information is information that cannot be used to identify a particular individual. And other Information or data. Senseshield provides License Entitlement Service and related Statistic and report to our customer (Software Developer), we may also collect Non Personal information and other information related to you when you use Senseshield Software product and license Services or when you use the software of third party software vendor which use Senseshield software protection product or Virbox License Entitlement Service, such as Aggregate usage statistics and relate report, generally it is not the information for personally identifying

The following are examples of the type of Usage Data that may be collected by Senseshield related to your interactions with Virbox website or products and services: We may collect statistical data, such as the numbers of visitors to its website. We collect such data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs.

How we collect Information and Data

We collect information directly from you when you register and Setup a Account in Virbox LM for Software copyright protection and License Service,  and, in some cases, by our customer. which use Virbox License Entitlement Service to provide their software product and grant license to you (end user). Virbox collect hardware information from Virbox License software running on your computer for granting related software license and hardware binding to specific machine. We may also collect information and data by recording how you interact with our websites, products, or services, for example, using technologies like cookies or similar technologies.

How do we Process personal information

Senseshield and associated Virbox LM, provides software copyright and IP protection solution and License entitlement service to Software Developer and their customer (end-user).

Role of Data Controller: Senseshield provide software copyright and IP protection and software license entitlement service to our customer (As Software Developer), we are acting as a Data controller for the personal/business information collected from our customer directly (Software developer) such as information related to Software protection and license service request, orders, agreements, Service delivery and payments process.

Role of Data Processor: Senseshield provide Software copyright and IP protection and software license entitlement service to our customer's client (end user), we are acting as a data processor for the personal information (end user information) which our customer ask us to collect, process and store as part of license entitlement service provide to our customer, Senseshield only process personal information and data in accordance with our customer permission and instruction, Senseshield has not direct connection and relationship with the end users whose personal information processes. Our customer (Software developer) will determine the end user personal information which Senseshield will process and store on behalf of our customer, and provide privacy notice and response to their customer (end user). Senseshield's Customer will responsible to comply with relevant personal information and data protection legislation in local country and region before provide these information and data to Senseshield.

Data Retention and Deletion

Senseshield will retain your (As Software Developer) Personal Information for as long as your account is active; as needed to provide your software copyright and IP protection and related License services to your customer (end user); as needed for the purposes outlined in this Policy or at the time of collection; as necessary to comply with our legal obligations (e.g., to honor opt-outs), resolve disputes, and enforce our agreements; or to the extent permitted by law.


For personal information that we process on behalf of our customer (software developer), we will retain such personal information in accordance with the terms of our agreement with them, subject to applicable law.

If you are a customer of one of Senseshield's customer (Software developer) and wish to delete, correct, amend or view your personal data, you should contact our customer (Software developer) directly.

How We Protect Your Personal Data

The security of your personal information is important to us. Senseshield use physical and technical security measures to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss when we collect and process to comply with related requirements by applicable laws and regulations such us Cybersecurity Law of the People's Republic of China, Decision of the Standing Committee of the National People’s Congress on Strengthening Information Protection on Networks, and Provisions on Protecting the Personal Information of Telecommunications and Internet Users and so on. Senseshield Setup Software Security Lab and regularly test Virbox website, Virbox LM, and other assets for security vulnerabilities Testing. For example, we undertake that dedicated security hardware equipment and used to store and use your Private keys with your digital signature so that no one can access to the Private key in plain text. However, security on the Internet cannot be guaranteed at all times. Despite all our efforts to strengthen the security protection measures, issues may arise that are beyond the scope of our control. We appreciate your understanding that we are unable to provide an absolute guarantee since no security measure is perfect.

Senseshield use Secure Sockets Layer (SSL) encryption on all web pages where personal information is submitted, collected and transmitted. You must use an SSL-enabled browser. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.

When you use Virbox products, services, or applications or post on Senseshield forum/Blog, or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

As a Security company to provide software copyright and IP protection and license service to software developer and their customer (end user), Senseshield follows best practices in security industry to secure and safeguard customer information and data stored. Virbox LM Servers are hosted by Alibaba Cloud, which use TrustArc Privacy platform and make it available through their global cloud service. and Verified and Sealed with TRUSTe. Alibaba Cloud US LLC and LLC participate in and have certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.

International Transfers of Your Personal Information & Data

As a Software Copyright & IP protection and License entitlement solution provider, your personal Information and data collected by Senseshield may be processed in or accessed from the country/region where your products and License services are used or in other countries/regions where Senseshield or its affiliates, subsidiaries or service providers have presence. These jurisdictions may have different data protection laws. In such circumstances, Senseshield will take necessary measures to ensure that data is processed as required by this Policy and applicable laws in the area where the data is located.

You appoint us to perform any such transfer of personal data to any such country and to store and process such personal data in order to provide Virbox LM Service to you. You are solely responsible for ensuring compliance with any laws or regulatory obligations relating to personal data and/or privacy and your use of the same on or in connection with the Virbox LM's Services, and you warrant that you have obtained all requisite consents from all relevant data subjects to permit the use of the same.

Notice to European Users: Please note that the information you submit through this Site will be transferred/Stored outside of the European Union Area, for purposes of processing for Software Protection and its licenses entitlement service. By providing information to this Site or otherwise using this Site, you consent to this transfer. IF YOU DO NOT CONSENT TO THIS TRANSFER, DO NOT USE THIS SITE and License Service.

What are your right to your information

It is your responsibility to ensure that all personal information and data submitted to Senseshield website or registered on Virbox LM are correct. Senseshield is dedicated to maintaining the Security of personal information & data and keeping the data up-to-date.

To the extent required by the law of your jurisdiction, you can (i) have the right to access personal information and data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object to our use of your personal information and data, and (iv) ask us to delete your personal data from our database. v) download and backup your data. To exercise these rights, please contact with us. Your written request to delete your personal information may be required for security reason. We may decline the request if we have reasonable grounds to believe that the request is a fraud, infeasible or may jeopardize the privacy of others.

In case where we act as a Data Processor, we have no direct relationship with the software end user whose personal data we process. For the software end user who seeks access, or  correct, amend, or delete inaccurate data, Please contact directly with Virbox’s customer (the data controller).

Please Note

  • You can play your part in safeguarding your personal information by not disclosing your login password or account information to anybody unless such person is duly authorized by you. Particularly on somebody else's computer or on public Internet terminals, you should always log out at the end of your session.
  • We cannot be held responsible for lapses in security caused by third party accesses to your personal information as a result of your failure to keep your personal information private. Notwithstanding the foregoing, you must notify us immediately if there is any unauthorized use of your account by any other Internet user or any other breach of security.
  • Your assistance will help us protect the privacy of your personal information.

Information and Data Sharing

We do not sell, share and disclose your personal information and data to third parties unless otherwise stated below.

Third-Party Service Providers:

We share your personal information, with our third-party partner which authorized by us. For example, when you make an purchase order to our hardware product (Dongle) from us, We must share your personal data with the logistics provider to arrange shipment. These third-party logistic providers may have process your personal information for the purpose of providing these logistics services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights:

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities or other government agencies, including to meet national security or law enforcement requirements, or as otherwise required by law.

If We are involved in a restructuring, merger & acquisition, or bankruptcy and liquidation lawsuits in some jurisdictions, your personal data may be disclosed in connection with the transaction.


If you no longer wish us to receive communications from us, you may submit your opt out request here or contact us with following email: indicating your wishes or follow the unsubscribe instructions included in each promotional email.

How We Process Children's Personal Information & Data

Senseshield/Virbox websites, Virbox products and license services are primarily designed to serve for adults includes software developer and their customer. Senseshield does not access or collect any personal information from children under the age of 16 or as defined by local law. To ensure compliance with the Children's Online Privacy Protection Policy and Law around world, children under the age of 16 or as defined by local law should not access Senseshield website and create a account, provide any personal information without the consent of a parent or guardian. We do not knowingly collect personal information from Children as define by local law, If we accidentally collect a child's personal data without verified prior consent from the child's parents, we will delete such personal information from our database as soon as possible.

If you are under the age of 16 or as defined by local law, please do not submit any personal information through our Websites or Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the Websites or Services without their permission.

Cookies and Other Similar Technologies

As like as many corporate websites, Senseshield also uses "cookies" and other similar technologies to operate and improve our websites and offering. We also use cookies for personalization and to display ads. For example, we use cookies to tailor our websites or advertisements to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions to learn more about these functions. If you prefer not to enable cookies, you can disable cookies by browser settings.

Update to this policy

SenseShield reserves the right to update this privacy policy at any time. We will notify you of these changes by revising the “Last updated” date at the bottom of this Privacy Policy. You can always find the latest version of this policy on our website. We recommend that you re-visit this Policy from time to time to learn of any such changes to this Policy. If you do not accept updated terms of this Policy, please discontinue use of our product, License service and website.


If you have any questions or concerns about Senseshield’s Privacy Policy, please contact

Last modified on May, 25, 2018


By clicking “I Agree” indicating your acceptance of this privacy policy, you expressly consent to the following:

  • You consent to the collection, use, disclosure and processing of your personal information & data in the manner described in this privacy policy to provide relevant product and License entitlement to you or your customer.
  • Virbox LM Platform, hosted by Alibaba Coud,  is based in Singapore, so your personal data will be processed by us in Singapore. You consent to the transfer and processing of your personal data in Singapore by Virbox Limited.
  • You consent and agree that we process your personal data located in Singapore, which do not have SAME data protection laws in the European Economic Area. Your consent is voluntary and We will comply with related data protection law in Singapore, and we will take steps to ensure that a similar level of data protection is given to Personal Information and data. You hereby consent to the transfer of your personal information and your End Users’ Personal Information to Singapore. And you may revoke your consent by opting out at any time. Please note that if you opt-out, we may no longer to provide you or your customer with our License entitlement services.
  • You consent to us may sharing your personal data with relevant persons working for service providers who authorized by us to provide our product and services.
  • Password is used to help protect your accounts and Personal Information, it is your responsibility to keep your password confidential.